Corrections and removals
If something about your company, your building or your work is wrong on Indexo, tell us. We would rather fix it quickly than leave it up.
What you can ask for
- A credit that is wrong: wrong company, wrong scope, wrong building or wrong year.
- A credit marked as confirmed or Verified that you dispute.
- A photo, logo or document you own and did not agree to share.
- A project that is confidential under your contract.
- Your company's page removed entirely.
How to ask
Write to [email protected] with:
- the link to the page, or the building and company name;
- what is wrong and what it should say;
- your name, your company and your role.
If your company already has a page, you can also correct or remove projects yourself from the link we sent you.
What happens next
- Within 5 working days we hide the disputed credit, photo or document while we check it.
- We may contact the other companies on the project to confirm who is right.
- We then correct it, remove it, or put it back with a note explaining why, and we tell you which.
- If you ask us to remove your company's page, we remove it within 5 working days and delete the contact details you sent within 30 days.
When companies disagree
If two companies give different answers about the same work, we show only what both agree on, or mark the credit as Unconfirmed, until the matter is settled. We do not decide contract disputes between companies.
See also our Terms of use and Privacy notice.